Air Canada CEO Michael Rousseau: Leadership and Innovation
About Michael Rousseau
Michael Rousseau is the President and Chief Executive Officer (CEO) of Air Canada. He was appointed to this role in February 2021, after serving as Deputy Chief Executive Officer and Chief Financial Officer since January 2019.
Leadership and Vision
Under Rousseau's leadership, Air Canada has embarked on a transformative journey to strengthen its position as a global aviation leader. He is focused on delivering exceptional customer experiences, driving innovation, and ensuring the long-term sustainability of the airline.
Transforming the Customer Experience
Rousseau is committed to enhancing the customer experience at every touchpoint. He has overseen improvements to Air Canada's loyalty programs, digital channels, and airport infrastructure. These efforts aim to make travel with Air Canada seamless, convenient, and rewarding.
Driving Innovation
Rousseau recognizes the importance of innovation in the aviation industry. He is investing in new technologies and initiatives to improve operational efficiency, reduce environmental impact, and enhance the passenger experience. Air Canada has been a pioneer in biofuel use and is exploring sustainable aviation solutions.
Sustainability and Responsibility
Rousseau is passionate about environmental sustainability. He is leading Air Canada's efforts to reduce carbon emissions, promote ethical practices, and support local communities. Air Canada has set ambitious sustainability targets and is working towards achieving net-zero emissions by 2050.
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